When my car wouldn’t start at 10:30 pm, and my insurance company gave me misinformation about my coverage, I called Elite. The owner answered the phone and asked me a little about the situation, what the car was doing, and what I had already tried. His tow truck was not available and out of town. He came himself and told me if he couldn’t get it started he wouldn’t charge me anything! He was able to start it, the price was extremely reasonable, and he was a very nice guy! I’m always weary of mechanics, for obvious reasons, but this guy was very friendly! He explained what the possible problems were and said he would run a diagnostic free of charge if I called his shop the next day! Great service! Thanks for helping out so late at night, and being friendly and reasonably priced!
Incredible Service. Far and away the most pleasant experience I've had with a tow company. Honest and accurate time frames given. The owner was nice enough to come and handle the situation personally since my car was not in the easiest spot to retrieve. As much as I would like to avoid another instance of needing a tow truck, these guys will be the only company I call. 5 Star
I usually have had pretty bad experiences with towing services in the past, and this was clearly above anything I had ever experienced before. Realistic times given with good communication (got there before expected anyway as an added bonus), knowledgeable about cars, and was even able to get me running without having to tow. He even gave me advice about what I can do for the car and what I should do in the future. I cannot be thankful enough for the service!